Steps to get an SMS notification when there is a response from the client

Create an SMS flow

Add the ‘Wait For SMS Reply’ step.

Please, drag the Wait For SMS Reply step, and you will have this step under the login section.

On the settings page, you can set the time that how long you want to wait for the reply.

And create at least on response lookup condition

Now, we have three branches

Timeout: If there is no reply within the specified time

No Match: It means the user replied, but the response lookup condition didn’t match

Lookup Condition 1: It means the user replied, and the response lookup condition also matched

Add another ‘Send SMS’ step to get a notification

On the settings page, select ‘Custom Phone Number’ and pass the phone number on which you want to get a notification.

Finally, connect all the steps and publish the flow.