How to use chat widget in your website outside of your CRM system?

  1. Overview
  2. Pro Max CRM
  3. Chat(SMS,MMS,Email and Widgets)
  4. How to use chat widget in your website outside of your CRM system?

You can follow below steps in order to create a script for chatbot and use chatbot in your website like: Wordpress, Wix etc.

Go to Chat and add new Inbox as Website Widget as mentioned in below screenshots:

Choose Website Widget from Channel options:

Enter your website name, that will be your chatbot name showing on chatbot screen. Enter your website domain as mentioned in below screenshot:

Welcome Heading and Welcome Tagline are optional.

Click on Create Inbox

Once your create inbox you will see below screen to assign agents to that inbox:

Click on Add agents and then you will see below screen:

Your script is ready to be used on any website. Just copy that script and paste in your website.

You have successfully finished creating a website channel. Copy the code shown below and paste it on your website. Next time a customer use the live chat, the conversation will automatically appear on your inbox.


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