Question #1: Fast forward 1 year, what’s changed with your [business / relationship / finances] that would blow you away and make you happy with your progress?
Details:
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● Dig deep here.
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● Ask 5-10 followup questions
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● Truly search for understanding of what they want life to look like
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● Use questions such as: “Oooo interesting. Tell me more”, “What else?”, “Why is that important?” and “What
about X?”
Objective: Be able to say back to them exactly what they want in a clear and compelling way. Time: 10-30 minutes.Question #2: What’s been standing in your way or holding you back from that? Details:
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● Use the “5 Deep Technique” here.
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● Ask why (or a variation) 3-5x.
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● Keep prodding until you get their REAL obstacle
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● Find 2-3 main obstacles.
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● You know you have the real obstacle when they take ownership of it
Objective: Be able to say back to them exactly what they want in a clear and compelling way. Time: 3-5 minutes
Question #3: What resources, talents, skills do you have to help you do that? Details:
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● Explore time, money, skills, tools and connections they might have
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● Make a list of them
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● Point to them “Oooo” and “Ahhh” genuinely about them
Objective: identify the things they already have at their disposal that we can use to reach their goal. Time: 3-5 minutes
Summarize: Say back to them everything they’ve just told you in a clear way. Details:
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● “You’ve told me that you want _____ because of ______.”
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● “And you haven’t got it because of _______ and _______.”
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● And it looks like you have all these resources __________ and ________”
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● “Is that right?”
Objective: They feel like, for the first time, someone stopped and heard them, listened and said back to them in a more clear and compelling way what they desire than they’ve ever known. It should move them.
Time: 1-2 minutesQuestion #4: Do you want me to help you?
Objective: For them to say “yes” which gives you permission to present your offer to them as a way to solve their problem.Close: Show them your offer in their context
Details:
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● Great. Here is how it works.
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● My fee is $_______. (share your fee structure in simplest form)
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● We’ll do that by ________. (share your simple 3 step process)
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● For that money you get __________. (share the 3-4 core pillars of your offer)
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● Would you like to pay with mastercard or VISA?
Objective: For them to sign up by giving you their credit card information: Time: 5-10 minutes